


FAQ
Will the new law affect my purchases and receiving goods?
There will be no repercussions. We ship daily in privacy and all customers receive 100% of their purchases!
Are your store and products safe and secure?
We are authorized by 𝐈𝐆𝐄𝐓, 𝐀𝐥𝐢𝐛𝐚𝐫𝐛𝐚𝐫 and INSTABAR Officially licensed, all products are officially authentic!
What is the differenc between the original manufacturer and the Australia warehouse?
The products are identical, the difference is in delivery time and cost.
- Original Manufacturer: Cheaper, delivery in 10-15 days.
- Australia Warehouse: Faster, delivery in 2-5 days. Please allow an additional 2-3 days for delivery to remote areas.
When Will My Order Be Dispatched?
We process and ship orders within 1-2 business days (Monday to Friday). Once your order is dispatched, you’ll receive a tracking number to follow your parcel’s journey.
Can I Change The Shipping Address Or Modify My Order Items?
Yes, you can change your delivery address if your order hasn’t been shipped yet. Simply reach out to us for assistance.
What is your return policy?
If you receive a faulty or damaged product, please contact us within 7 days of receiving your order and we will arrange for a replacement or refund.( with pictures of the parcel so that we can initiate an investigation and resolve the issue promptly.)
Do you offer wholesale or bulk ordering?
Yes, we offer wholesale/bulk ordering options for our products. These are in bundles of 10pcs, 20pcs, 50pcs ,100pcs ,500pcs and more. You can contact us by clicking on the blue circle in the lower right corner.
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Why Choose Our Service?
Quality Support
Friendly and responsive support ready to assist you 24/7 with any inquiries.
Official Genuine
Official Brand Authorized Store - 100% Authenticity Guarantee
100% DELIVERY
Privacy shipping, easy to check logistics orders.